Last Updated: 12 September 2025
At White Pigeon Solutions (“we,” “our,” “us”), we provide technology solutions and support services for events, including ticketing and payment facilitation. Please read this Refund & Returns Policy carefully, as it governs all event-related purchases made via our platform or partner integrations.
1. Event(s) Related Purchases
- Each Event listed through our platform is organized and managed by its specific Organizing Team/Body.
- The terms and conditions for refunds, cancellations, or returns are determined solely by the respective Organizing Team/Body.
- Refunds and returns are not managed directly by White Pigeon Solutions. Instead, you must refer to the Event-Specific Refund & Privacy pages provided by the Organizing Team/Body for accurate details.
2. Role of White Pigeon Solutions
- We act as a technology and ticketing partner only, providing tools for ticket collection, payment processing, and event support.
- We never partner with organizing teams or bodies that intend or attempt to hide their terms, defraud, or scam their audiences.
- Our role is strictly limited to facilitating secure transactions and providing event technology support.
3. No General Refunds or Returns
- White Pigeon Solutions does not offer general refunds or returns for event tickets or purchases made via our platform.
- All refund or return requests must be directed to the Event’s Organizing Team/Body, in line with their policies.
4. Exceptions
In rare circumstances, if an event organizer violates our Partner Integrity Policy (e.g., fraudulent or misleading practices), White Pigeon Solutions reserves the right to:
- Investigate the matter, and
- Take appropriate action, which may include suspending partnerships with the concerned organizer and reporting misconduct to relevant authorities.
5. Contact Us
For questions related to this Refund & Returns Policy, please contact us:
📧 Email: [email protected]